Customer may return new, unopened items within 30 days of delivery for a full refund.

Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of a Pestokill  error. It is the buyers responsibility to ensure the safe return of the merchandise, items valued at over £50 are recommended to be returned with a tracked shipping service.

All refunds go to the original purchaser and will be fulfilled by Pestokill  under their refund schedule. A full refund will be due, provided the return is received within the return window.

Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.

Items classified as hazardous materials are not returnable. Please contact Pestokill for issues concerning these items.

This returns policy does not affect your statutory rights.

Returns should be sent to: Pestokill Ltd, Graveoak, East Lancashire Road, Leigh, Lancashire, United Kingdom, WN7 3SE.